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| Benefits
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Account Management
EBSuite's project management module is part of the integrated EBSuite CRM solution. This integration links the sales automation or customer support customer with each project.
This enables the complete understanding of the customer's value and overall ROI.
Present One Company to Your Customer
True ROI and Customer Value
Keep Your Team Informed
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| Highlights
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Sales Opportunity to Project Relationship
Provide your team and customers with a seamless transition from sale to project implementation with the integration between our Sales Force Automation and Project Management modules. Let your team know the status of upcoming projects in the sales pipeline. Share details of the sale and prepare your team to deliver excellent service. Allow your customers to go online and view in real-time their project's status as well as add and review documents.
Understand their true value and the sales opportunity's overall ROI.
Support Case to Project Relationship
Integrate with EBSuite Customer Support module to track customers problems and plan for their solution/support. Or use for post-sales service and configuration. Like all EBSuite solutions, the Project Management module is delivered online and accessible via the internet. So distributed teams-anywhere in the world-can collaborate and coordinate using all the most up-to-the-moment information.
Professional Consulting
Empower your team to work with clients in one virtual space.
Control file access and document versions. Utilize forums to document ideas and changes.
Provide real-time status on the progress of each task.
Track the time and tasks based on estimated Vs. the actual results.
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EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
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Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
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