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| Project Management
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Synchronized Teams Share One Source
Keep teams synchronized and on-track...whether they're developing a new product or executing a complex project. Task management is synchronized through shared schedules. Teams share identical information from the EBSuite Project Management document library. Document version control and file check in/out is managed automatically.
Support Cases Escalated to Projects
Project Management is integrated with EBSuite's Customer Support module to track customer's problems and plan for their solution/support. Also use for post-sales service and configuration. Like all EBSuite solutions, the Project Management module is delivered online and accessible via the internet so distributed teams-anywhere in the world-can collaborate and coordinate using the most up-to-the-moment information.
Software Development Teams
Software Project Management can be hard to handle sometimes. Our Project Management module is integrated with our customer support to enable teams to track bugs / patches, integrate file check in/out, file history and patch delivery management.
Track the time for each project and compare the estimate Vs. the actual. Deliver projects on time and budget.
Empower your team to work from anywhere in the world with complete control and access to information.
Post Sales Projects
Give your customers the impression of a well run organization.
Empower your sales and post-sales staff to deliver projects on time and on budget.
Eliminate miss-communication as everyone works from the same information, sales notes history and project plan.
Professional Consulting
Empower your team to work with clients in one virtual space.
Control file access and document versions. Utilize forums to document ideas and changes.
Provide real-time status on the progress of each task.
Track the time and tasks based on estimated Vs. the actual results.
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| Benefits
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Access Anywhere
Freedom to travel with -- online, offline, and mobile device access. EBSuite syncs with
popular tools like Microsoft Outlook, Palm Treo, Blackberry and Apple iPod.
Up and Running in Hours
Since technology and your business demands change constantly, shouldn't your business tools?
We leverage our on-demand CRM model to continously add new features to our CRM tools.
Features are added about every two weeks not three times a year,
"why wait, get it now". The result is an enormous set of
unique product features not available from other vendors at any price.
Up and Running in Hours
Each customer receives our free priority technical support. Which includes company administrator training,
setup and customization of each module. Free technical support is available by email at
[email protected], or at our customer service portal,
or by phone: 1-888-CRM-EBS0 or 1-888-276-3270 option #2, available
6 AM to 6 PM Pacific Standard Time, Monday thru Friday.
No Risk! No Long Term Contracts
With no contracts to sign, no hidden fees your up
and running in 24 hours or less... Enterprise grade
CRM @ No Risk.
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EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
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Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
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